Privacy Policy

Effective Date: January 1, 2025

Peloton Communication ("Pelocom", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as name, email address, or phone number when you create an account or contact support.
• Usage Data: app interactions, device information, IP address, and log data.
• Voice Data: real-time voice communications transmitted during push-to-talk sessions. Voice data is not stored after delivery.
• Location Data: approximate location information if required for service functionality and permitted by your device settings.

2. How We Use Your Information

• To provide and maintain the Pelocom service
• To enable real-time voice communication
• To improve app performance and reliability
• To respond to customer support requests
• To comply with legal obligations

3. Voice Communications

Pelocom transmits voice data in real time for communication purposes only. We do not record, store, or analyze voice conversations unless explicitly stated or required by law.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information only with:

• Service providers who assist in operating our service
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, or disclosure.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Your Rights

Depending on your location, you may have rights under data protection laws such as GDPR or CCPA, including:

• The right to access your data
• The right to correct or delete your data
• The right to object to processing
• The right to data portability

8. Children’s Privacy

Pelocom is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: helpdesk@aosmail.co.id